Order Status & Tracking
- Get the status of your order
As soon as you place your order, you can see where it is on its way to your door.
- Tracking your order
Whether you choose standard delivery or overnight, you can follow your order's progress online.
- Changing or canceling your order
Our automated processes fill orders extremely quickly, so the time window for changes or cancellations is very short.
Call us immediately after placing your order, and we'll do everything we can to accommodate your request.
Our automated processes fill orders extremely quickly, so the time window for changes or cancellations is very short.
If we’re not able to cancel your order, you can easily return your unwanted items (no printer required).
NOTE: If you cancel an item purchased with a promotion or special deal, you may not be eligible to receive that promotion or discount again.
For information about returning or canceling a gift card, see "Returning a gift card."
- Getting a price adjustment
We offer a one-time price adjustment if an item is marked down within 14 days of your order date.
Items purchased using a promotion code or other discount aren't eligible for a price adjustment unless you used only a free shipping discount. See the specific promotion for details.
NOTE: "Final sale" items are not eligible for a price adjustment.